Intelligent solutions for existing business processes.

Customer inquiries regarding technical product details, dimensions, and specifications tie up valuable capacity in internal sales teams. The required information is fragmented across extensive product catalogs and datasheets, making manual research laborious.

The AI sales assistant accesses verified product datasheets, catalogs, and technical documentation in a structured manner. Relevant product parameters and specifications are located instantly, summarized clearly, and furnished with verified source citations.

• Internal deployment for sales and support to rapidly resolve technical customer questions
• Optional direct integration onto your corporate website as an interactive product assistant

• Accelerated response times for technical customer inquiries
• Drastic reduction in manual document research effort
• Consistent, verifiable answers accompanied by source references
• Frees up sales specialists to focus on consulting and active business development

Spare part requests frequently contain only customer part numbers, historical descriptions, dimensions, or incomplete data. To identify the matching material and confirm stock, feasibility, or lead times, specialists must manually query multiple SAP transactions.

The AI assistant understands natural-language inquiries, queries the required information directly from SAP, and correlates data across different process steps into a coherent, easily digestible overview.

• Interactive queries of consolidated SAP data via a natural chat interface
• Automated processing of incoming email inquiries and generation of matching quotation drafts
• Cross-departmental access to relevant SAP master data and availability status

• Accelerated turnaround for complex spare parts and service inquiries
• Less manual search across diverse SAP transactions and screens
• Clear, structured presentation of intricate ERP data sets
• Measurable relief for customer service, parts management, and engineering